Contact Us

We are here to help with product questions, sizing, order updates, shipping, returns, and refunds.

• Email: support@merlue.com
• Customer service hours: Monday to Friday, 9:00 AM - 6:00 PM
• Typical response time: within 24 hours on business days
• Website: merlue.com

When contacting us about an order, please include your order number and the email address used at checkout so we can assist you faster.

If a contact form is available on the website, you may also submit your request through the form with your order number and contact email.

For return requests, please contact us to receive the return address before sending any item back. Our support team will provide the correct return instructions based on your order.